Inner Circle Blog

Before we publish a book, we publish our ideas and advice in articles. And, before we release an article, we test the ideas in real life and then share them in this blog. Enjoy! And, please let us know how you like the information here.

7 Tips for Creating a Knowledge Sharing Culture


Sixteen years ago I wrote an article for Knowledge Management Magazine on how to create a knowledge sharing culture. This week I was asked to speak on the topic once again. I looked back on the original article not really expecting to find anything of use. Since there had been so many changes in the world of KM over those years […]

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    Avoid high costs of a bad hire by assessing fit

    The value proposition for job and culture fit is pretty simple. You need only look at the cost of a bad hire. Here’s what we know. Department of Labor statistics and SHRM (Society for Human Resource Management) studies put the costs of a bad hire at 2 1/2 to 5 times salary. For a $100,000 year employee, that’s $250,000 – […]

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      Applying the Gross National Happiness Index to western business

      Bhutan’s Gross National Happiness Index was the subject of a CBS Sunday Morning segment this morning and it got me thinking. What if we were to track similar metrics in this country, and in particular in the business world. Gross National Happiness is a term coined by Jigme Singye Wangchuck, king of Bhutan in the 1970s. Bhutan is a small country […]

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        Want to make your team smarter, add more women!

        There’s little correlation between a group’s collective intelligence and the IQs of its individual members. But if a group includes more women, its collective intelligence rises. This is the conclusion of a study done by Thomas Malone and Anita Woolley at MIT, detailed in this article from Harvard Business Review. What sorts of things impact group intelligence and group performance? […]

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          Scary decline in empathy, why it matters and what we can do about it

          I spend a lot of time observing behavior in young technical professionals. My job is to help hire the best and accelerate their development. I’m fortunate in that the organizations I work with recognize that success is about more than just technical prowess. Emotional intelligence, or what in the old days we called soft skills, is equally important. In fact, […]

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            9 things people decide within seconds of meeting you

            More great research on first impressions and subconscious judgments we make within minutes, sometimes seconds of meeting people.  Check out this article by Drake Baer in Business Insider.  Here’s a partial list of things people decide: If you’re trustworthy If you’re high status If you’re straight or gay If you’re smart If you’re promiscuous …… Click here to read the […]

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              What’s your FWH (Facial width-to-height ratio) and why does it matter?

              We know that taller people seem to make more money and have more career options. The same is true for more attractive people. New research suggests FWH or facial width-to-height ratio is also a good predictor of success.  In a paper published in the British Jour nal of Psychology, researchers Shuaa Alrajih and Jamie Ward found that CEOs have greater than average facial width-to-height ratios compared […]

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                Rethinking the Knowledge Management Value Proposition

                In the mid 1990s I had a fancy job title that barely fit on a business card – Global Process Consultant for Knowledge Management.  Truth be told I added the KM part myself when no one was looking and set out to make a name for myself in my company and in the Knowledge Management community.  By the end of […]

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                  Personality Types at Work

                  Even though the last thing the world needs is another iteration of the 4 personality types, work done by Austin software entrepreneur Don Fornes and psychiatrist Dr. James Maynard is noteworthy. Fornes hired Maynard to help him better understand the characteristics of high performers in his organization. Interviews of the top performers resulted in the identification of four distinct personality types: the Giver, the Champ […]

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                    Perspective-based learning versus prescriptive teaching

                    There’s an old quote “none of us is as smart as all of us” which really resonates with me. But why is a collaborative approach so important?  Well, for starters, it’s the best way to deal with increasing complexity.  The more minds dealing with an issue, the better.  That doesn’t mean all problem solving and all decision making needs to […]

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