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What our clients are saying......

"AboutPeople has a tremendous breadth and depth of knowledge about really connecting with people, and we all know this is a relationship business.  They bring to the table resources, solutions and accountability that help you succeed in business and in life."
-- Steven Neff, Principal, Signia Capital
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Resource Room


Look below and see an entire library of published articles written by Pam and Michael. At last count, there were 67 articles on topics that every professional in every industry needs to become skilled in. And, they are all here for you at no charge.

The most up-to-date resources are published in our AboutPeople Blog.  Please check there often!  Here is a table of contents for the resources below:

  1. Inner Circle Newsletters
  2. Articles by Michael Lovas and Pam Holloway in these categories:
    1. Selling & Building Business Relationships
    2. Credibility Marketing
    3. Credibility, Likeability & First Impressions
    4. Customer Psycholoogy
    5. Hiring, Managing and Motivating
    6. Knowledge Transfer
    7. Practice Development
  3. Credibility Audio Program
  4. Noteworthy Links to other people and sites

 

Articles by Michael & Pam


Selling & Building Business Relationships

 

Credibility Marketing

Credibility, Likeability & First Impressions

Customer Psychology

Hiring, Managing & Motivating

Knowledge Transfer

Practice Development

Seminars

Audios

 

Inner Circle Newsletters

Noteworthy Links

BBC Science & Nature: Human Body & Mind: Spot the Fake Smile Test.  See if you can tell the difference between a fake smile and a real one. 20 video clips. Based on research by Paul Ekman.

Learning Styles Overview (from Wikipedia)

Learning Styles Matrix (Visual, Auditory or Kinesthetic)

Learning Style Survey (Felder-NCSU -Active/Reflective, Sensing/Intuitive, Visual/Verbal, Sequential/Global)

 

InnerCircle

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Resource Categories

  • Credibility
  • Likeability
  • First Impressions
  • Consultative Selling
  • Credibility Marketing
  • Customer Psychology
  • Organizational Development
  • Hiring, Management and Motivating
  • Practice Development
  • Strategic Alliances
  • Presentations
  • Learning Styles
  • Knowledge Transfer
  • Reading Faces